BROOKLYN, NEW YORK -- I felt it was my responsibility to bring to your attention the following incident.
Re: Freight Quote 'A SCANDALIZED COMPANY'
For 30 years I have been waiting to purchase the most exquisite, breathe-taking, Italian furniture ever seen, shipped to me.
On July 19, 2006 I hired ‘Freight quote.com’ to find me a “reputable” freight transport company through Mr. Rich Devine (the devil). Unfortunately he hired “Watkins” (the destroyer) and charged me $802.50 not including my furniture of $4,450.00. Mr. Devine did a poor job in handling the situation by 'causes of action for state consumer protection violations, negligence, breach of contract, intentional misrepresentation, fraud, and conversation'. After several days of speaking to Mr. Devine, his only words were “it is in the process”, whatever that means. Devine never offered me a claim form to fill out or to investigate the situation after my cooperation of sending him pictures of the damage furniture, wrapped in ‘potato sack cloth’ and my ‘marble’ table unwrapped, and placed in a thin, torn, dirty card board box. I refused to accept the property.
I spoke with “Chris” who is Devine’s manager and he was just as rude, thoughtless, obnoxious and inconsiderate as the rest of your staff. He also is a character who should be fully investigated into “how he renders his services” toward ‘customers’.
It is my understanding that ‘Freight quote.com,” Devine, Loveland and Chris cares nothing about their customers after stealing their money and giving poor service. I am very, very determined and confident, that I will get my money back. After Devine stole my money from my Credit card and his services not ‘fully rendered’ I am entitled to my money back in full of $802.50 for shipping.
Lastly, since Chris and Devine refuse to remedy this problem, because it didn’t come out their “Pockets”, I would like you to intervene and resolve this. For your information, I e-mail pictures of the destruction of my property to Devine.
I had to fight and contact the 'carrier Trucking company' to get my money back in full including the 'shipping' which freight quote refused to return. I spoke with Ms. Loveland (mgr. of claims dept.) at freight quote who quickly stated that there has only been one person who actually got their money refunded from freight quote.
I did get my money back from Watkins Trucking Company in full. NO THANKS TO FREIGHT QUOTE. COM.
As a resolution, I would like the following:
POST A COMPLAINT FOR 'BUYER BE WARE' AND SHUT THEM DOWN.
Please contact me if you need more details regarding this incident.