Airport Marina Honda Los Angeles Complaint - Refused to honor negotiated price
LOS ANGELES, CALIFORNIA -- My wife and I spent approx. an hour negotiating the price for a 2006 CRV AWD with the salemsan and then his manager. We were in no hurry to purchase so the sales manager kept lowering the price from thousands over the MSRP finally to a price we agreed on.
We filled out finance forms and transfered money to put as down payment. When the salesmanger finally returned he told me he would not honor the price, offering instead a price approx. $2,000 more than we had just negotiated.
At this point the sales manager took the paperwork which showed his lowering the car's price to our agreed upon level. This was the written deal he had made.
We then spoke with the salesman's supervisor who told me he was under no obligation to honor a deal made by one of his salesmen, because he did not make the deal himself. When pressed he denied ever saying such a thing, instead denying there was never any deal to begin with.