Levitz Furniture Corporation Complaint - Don't buy anything from Levitz
SAN CARLOS, CALIFORNIA -- After shopping for a mattress we saw an add for a mattress sale at levitz. After choosing our mattress we were told it would be a week to deliver but we could take the floor model if we would take it home ourselves, big mistake. We were not told this was regarded as clearance and would not be able to exchange or return it for any reason. After getting it home and putting it on our bed we realised it was a very high profile mattress and we needed a ladder to climb up there. In the store it was displayed on a low bed rame so it didn't look high at all. All we wanted to do was exchange the boxspring to a lower one but no one at the store or the main company would help us. We were told touch luck and that it was our fault. We were not informed that this sale was final so we are out $600.00. There is no customer serice whatsoever at this company. They just don't care.