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DUVAL MAZDA OF GAINESVILLE, FL Complaint - GAINESVILLE, FL DUVAL MAZDA SERVICE RUINED MY CAR

Review by Chilk on 2006-10-10
GAINESVILLE, FLORIDA -- ATTENTION: ATTORNEY'S
I AM VERY INTERESTED IN ANY LEGAL ACTION I MIGHT BRING AGAINST THIS DEALER AND SPECIFICALLY THE GENERAL MANAGER WITH HIS CONDESCENDING ATTITUDE..WOULD YOU EXPECT A MAZDA DEALERSHIP TO JUST SAY "IT'S NOT OUR FAULT" IF THIS HAPPENED TO YOU. MAZDAS SHOULD LAST MORE THAN 160,000 MILES BEFORE THEY ARE JUNKED?? HE EVEN DISRESPECTED MAZDA'S BRAND NAME BY STATING "WHAT DO YOU EXPECT THE CAR HAS 160000 MILES". MAZDA SHOULD BE NOTIFIED OF THE ATTITUDE OF A DEALER BAD MOUTHING THE MAZDA NAME.
HAY! IF I AM WRONG LET ME KNOW. SEND ME AN E-MAIL. IF I'M RIGHT HELP ME OUT BY TELLING EVERONE YOU KNOW ABOUT THIS. IF YOU'RE AN ATTORNEY LET ME KNOW IF YOU WANT A CASE TO PLAY WITH.
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ON SEPT 21, 2006 I DROVE MY 1995 MAZDA MILLENIA S "THE CAR" INTO DUVAL MAZDA OF GAINESVILLE FOR SERVICE. THE CAR WAS RUNNING FINE. THE SERVICE WAS PREVENTIVE MAINTENANCE & TO CHECK THE CAUSE OF A "CHECK ENGINE LIGHT". THE 1995 MAZDA HAS A PROPRIETARY COMPUTER SYSTEM THAT CAN NOT BE CHECKED BY ANY ONE BESIDES THE DEALER. AGAIN THE CAR WAS RUNNING FINE. THE CAR AND WAS NOT SMOKING AFTER THE INITIAL 10 SECONDS AT STARTUP. I WAS ADVISED THAT THE VALVE COVERS AND ENGINE SEALS WERE LEAKING OIL ONTO THE TOP OF THE ENGINE & THEY SHOULD BE REPLACED. I INDICATED TO MAZDA MY CONCERN THAT THIS JOB WAS DONE 3 YEARS AGO & THAT THE ENGINE SMOKED ON START UP FOR ABOUT 10 SECONDS EVER SINCE THAT WORK WAS DONE. THEY TOLD ME THAT IT WAS NOT A RESULT OF THE WORK THAT THEY HAD DONE. I AUTHORIZED MAZDA TO DO ABOUT $1500 IN REPAIRS. ON ABOUT WED SEPT 27 I PAID THE SERVICE FEE & THE CAR WAS RELEASED TO ME. DRIVING IT HOME IT WAS RUNNING VERY ROUGH & BUT NOT SMOKING ON DRIVING. I TOOK IT BACK THE NEXT DAY SEPT 28. MAZDA TOOK THE ENGINE APART AGAIN "NO CHARGE". MAZDA CALLED ME ON OCT 2 AND TOLD ME THAT THE ENGINE WAS WORN-OUT AND NEEDED $4000 IN ADDITIONAL REPAIRS. THE CAR IS NOW NOT DRIVABLE DUE TO EXTREME SMOKING I MEAN EXTREME SMOKING OF THE ENGINE. I HAD NOT PLANNED ON NEEDING A NEW CAR AT THIS TIME. I LOVE THE QUALITY OF THE MAZDA CARS THE SERVICE I HAVE EXPERIENCED AT THE DEALER IS VERY POOR.


What Would Satisfy my Complaint?:
a.RETURN $1500 REPAIR COST PLUS $1500 FOR CAR THAT IS RUINED. OR
b.$3000 CREDIT TOWARD A LATE 1997+ MODEL FOREIGN 4 DOOR CAR IN EXCELLENT MECHANICAL CONDITION THAT COST $6000-7000. OR
c.REPAIR MY CAR TO GOOD & LEGAL MECHANICAL CONDITION... NOT SMOKING..THAT'S ILLEGAL. SO I AM ABLE TO DRIVE IT.
Comments:1 Replies - Latest reply on 2006-10-11
Posted by Jop on 2006-10-11:
Why would anyone buy a Mazda in the first place?

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