Home Depot Informative - Refund Policy Bogus
I purchased a power sprayer from the Home Depot store in North London in Canada, the price was $179.00 with in 2 days I saw it on the internet (Canadian Site of the Home Depot) for $149.99.
I called the store because they have a price guarantee that if someone has a lower price they will match it and refund an extra 10%. Home Depot would not even match the price and said to bad as it was an internet site and it did not fall under the guarantee, when I informed them that it was their site they said to bad that is the policy.
I contacted the head office and a customer service rep (an oxi moron) said he would look into it and came back and said that was the policy. I asked to speak with a supervisor and he actually said no and hung up on me.
94 Jennifer Gardens
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