AAA Complaint - After one hour on phone w AAA gave up and called police instead
GREENWICH, CONNECTICUT -- The jist of this story is that the Connecticut AAA denied that a car that had broken down on the Merritt Parkway was in fact in Connecticut. They very curtly told me they can't help me. I was in fact in Connecticut as I have now confirmed on a map. I was between the first and second exit on the parkway solidly in Connecticut! The New York AAA tried to help but couldn't - I was not in their state. There were two 80-year old people with me and I spent over an hour on the phone with both the CT and NY AAA when, thinking at least one of us was going to have a stroke soon, we gave up and called 911 to tow the car off the parkway. How someone who is supposed to help people when they are in trouble could just curtly dismiss someone on erroneous information is beyond me.