Levitz Furniture Corporation Complaint - Levitz new owners will not honor warranties
NEWHALL, CALIFORNIA -- In October 2005 I purchased a reclining sofa and a reclining chair from Levitz total cost over $2000.00 . Levits filed chapter 11 the week before I purchased . The first week the sofas hardware fell out. And the seams opened. Levitz sent a tech out 6 times to repair.. while I missed work to sit home and wait. Now the chair keeps breaking . Levitz is now telling me (keep in mind I purchased an extended warranty plan) They will not fix it because they can not order the part. The set is 11 months old. And they can't get the part??? Decoro the manufacturer will not fix because their repair contract is with Levitz!!! it just keeps getting better. Levitz will give me $350.00 store credit LOL!!!!! I paid over $700.00 for the chair alone!!!! LOL I do not need store credit. I need the chair fixed .Levitz says they do not have to honor the old companies policy...Well when you buy a company you buy their mess as well. I think a class action lawsuit is in order. I purchased with a Levitz credit card and have another year to pay. The items are defective and Levitz will not fix. I paid over $200.00 for the extended service plan that covers the set for 7 years. Only to be told now they will not cover anything sold under the old Levitz.