Complaint - Offered $$$ to keep furniture-refused to send

Review by lynnwsafford on 2006-10-13
I bought furniture for many years on the net. Bought 2 tables from When they arrived, they were a different color than the picture so I called to ask to return them. They said they would pay me $100.00 if I would keep them so I agreed to accept it. I waited 3 weeks, called them back and they said no one ever offered me any money....that they did not know what I was talking about. I assured them the manager that day offered it to me, but they refused to help me and said no one ever said they would pay me money. They lied, never sent the money, and of course at that point, it was too late to return the furniture. What a rip off.....
Comments:3 Replies - Latest reply on 2006-10-14
Posted by Anonymous on 2006-10-13:
They got you because it's not in writing. Another reason not to buy things off the net.
Posted by glc on 2006-10-13:
It didn't sound a little strange to you that the company was offering you money to keep their product?
Posted by lynnwsafford on 2006-10-14:
No, not really. it is much cheaper to give the customer $100.00 than for me to ship the furniture back , have a truck pick it up and they have to restock it in their warehouse. I should have it in writing but sinc ethe whoel thing was not true, then I am sure they would have to ld me not to worry about it.

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