LINGO Complaint - Vonage Business Plan
GRANT, FLORIDA -- Vonage has a great service if you only have one phone in your house. You see they only officially support one phone plugged in the back of their box. They claim their box does not have enough voltage to support a household network of more than one phone. Then of course there are the dropped calls and lack of dial tone. There is no resolution from tech support as their box is made in China and simply does not work. Recycle the power they say. If that does not work they give you a code to perform a hard reset. This works usually until the "next time". They will not send you out a new box as all their boxes do not work. I am away on business and have used VOIP service from Cablevision and Comcast. The use Scientific Atlanta and Arris boxes respectively. The service works! No dropped calls. No loss of dial tone. I've used Lingo in two seperate parts of the county I live in. The service has never worked. Oh and don't forget, when you cancel the service they charge you a $39 dollar cancellation fee. Lingo has a great business plan. How many companies can make money selling a service that doesn't work? apparently they can con new customers faster than existing ones cancel service. Brilliance!