RCA/Thompson Informative - Horrible Customer Service/ Television is Junk
WILLIAMSBURG, VIRGINIA -- My television was defective right out of the box I sent it to a repair shop like RCA requested. It sat there with no word from anyone for 6 months when I called and complained they said they would replace the television. That was almost 5 months ago. They have sent out 4 televisions to the repair shop all were damaged and sent back to RCA. Someone doesn't know what they are doing. I think RCA is just a bunch of thieves. And I am suing.