E-trade Complaint - Money Withdrawal?Distribution
After the death of a family member, we have been waiting over 5 months to get the distribution from her accounts to her heirs. E-trade keeps making excuses, apologizing, but doing nothing. They promise to take care of it promptly but months continue to go by. They refuse to provide names and phone numbers of superiors or reasons for the delays. It is either incompetence or fraud. They are quick to take your money when you are investing, but it is impossible to get money out of their accounts when you request it. A poor company, poorly managed, and no quality control over what they do.