Andrew Jergens Company Complaint - your nose strips

Review by gimmenugz on 2002-01-24
AKRON, OHIO -- I have happily purchased and used a large variety of your products. There has only been one i am unpleased with. I have been using your nose strips off and on for a while now. About 1 strip every 2-3 weeks. I made sure to read and follow all of the directions. I have stopped using them. I now have a seriously bad breakout of black heads on the bridge of my nose, the sides, and on my facei can't seem to get rid off. It is in the exact shape of the strip. I do not recall a disclaimer or warings on the package.If i would have known this would happen from using the strips. I would have thought twice before using them. I am very unhappy with your product. I am forced now to buy more to get ride of the blackheads your product caused.I could send you a picture if you would like proff of my acusations.

To help keep me as a potential future customer, I would like the following:

If you stand behind your product 100%, then some action should be taken to fix this situation.

At the very least I would like a response from your company regarding this incident. Thank you for your time.
Comments:2 Replies - Latest reply on 2002-02-10
Posted by Anonymous on 2002-02-07:
Ooooh, that's yukky! Gives me heebie jeebies just thinking about it - an outbreak of blackheads in the shape of a nose strip! Yuk!

Seriously, I have used their nose strips on myself and my husband with no problems. I doubt there's anything they can do for you besides refund your money.

You didn't say how long you had been using the strips before you noticed the outbreak.
Posted by Anonymous on 2002-02-10:
If you believe the use of the nosestrips is causing the breakout, why would you continue to use them? Some soapy water and a little astringent would probably do wonders.

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