ER Solutions Complaint - Unethical Tactics
HOUSTON, TEXAS -- Last week I started getting calls asking to verify my name. The name would be off by a middle initial or wrong social security number (can you believe this?) I would tell them, "No, I'm not that person." Before responding to any phone inquiry, I attempt to identify the person who is calling me. All I would ever get is a first name. These people call at all hours from early morning until late at night.
Recently, the calls escalated until this company identified my name. They claimed I owed a bill from 1990! "Who are you people?" I argued for 10 minutes with them to get their address and phone number. I asked for a supervisor, which they refused to do. They hung up on me. I called them back asking for their corporate address and phone number. Again a refusal from them now adding insults (I got the same agent when I called back). "You are a loser. You refuse to pay your bills. You are in a judgement and garnishment of your wages situation." Then the agent proceeded to reel off private information including my social security number. Now, I am researching this situation, it is disturbing that such an unethical company has access to my private information, what's to keep one of their agents from stealing my identity when no tactic is below their standard of conduct? Also, the agent claimed to be calling from Houston, TX but my research shows they are located in Renton, WA