Alamo Complaint - Be careful, Alamo might claim a loss/damage on the car you rent a month ago
SFO, CALIFORNIA -- I have rent a car with Alamo on Sept. 9, 10 for two days from SFO airport. Nothing happened during my rental and no issues were found when I returned the car. About 30 days later, received a leter said that the car I rent had a loss/damage report on it... Called the customer service center and was adivised to call their Damage Recovery Unit. Called the Damage Recovery Unit and left messages on their message system (as no body will pick up the phone there). According to their system, someone will return my call with 72 hours after I left my message. No any responses after a week of waiting. Left another message again today (Oct. 24, 06). Did anybody know how to deal with those guys in the next step? I just don't know why such bad company can still survive in this country? Thanks in advance for any ideas and suggestions.