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Greco's of Willow Springs Complaint - An unbelievable evening

Review by turhoc on 2001-01-12
WILLOW SPRINGS, ILLINOIS -- The debauchery (as I call it) was at Greco's in Willow Springs, Illinois on Archer Ave.

I was to attend a show at 8:00 pm. My friend and I first found the location of the concert and then decided to eat at the restaurant next door.
We arrived at the restaurant at 6:30 and sat immediately in the smoking section to avoid a wait. Already we noticed the service was slow.
Finally, the waitress came back and we were able to order our dinner. Since I knew my dish would take a while to cook (30 minutes the menu said) we decided to order an appetizer as well. Mind you, we didn't even wait for the waitress to go through the specials.
Around 7:30,we received a measley 3-shrimp appetizer that was exactly as the waitress described it would not be...But that wasn't a problem. Rather, I took this time to mention to the waitress that we had an 8:00 show to attend, she said she'd put a rush on the order. Well at 7:45 we were getting ansy and we saw people who came in after us leaving the restaurant before we did.
Of course there was no sign of the waitress, so we decided we were going to talk to the Hostess. Before we could even explain our situation, this woman showed her indifference....telling us if we had to go to a show we should have told her (the hostess) earlier. The woman was very hostile, wagging her finger in my face as she called me a condescending missy, letting me know she was the owner and she would call the cops on us if we would not pay the bill completely.
Even when the waitress pulled out the bill showing we placed our order at 7:10 (it took that long) and the meal STILL wasn't on the table at 7:45,(the chicken should have taken only 30 minutes) this woman was making lame excuses, blaming us by saying we shouldn't have ordered an hor d'ouevre....It was the worst case of customer service I've ever experienced in my whole life.
So since we didn't have time to wait for the police, we were forced into paying for the whole meal.....The owner however was nice enough to wrap the food to go. She's lucky I didn't throw it across the room.
Comments:7 Replies - Latest reply on 2007-02-26
Posted by Anonymous on 2001-03-27:
it seems to me that some people create their own situations, if you are limited on time why would you order something that takes a minimum of 30 minutes? Doesn't make any sense.
Posted by Anonymous on 2002-02-06:
She's lucky you didn't throw it across the room? What kind of moron are you? She should have thrown in it in your condencending face!
Posted by Anonymous on 2002-02-06:
debauchery: 1 a : extreme indulgence in sensuality b plural : ORGIES

So just what kind of orgy did you participate in at Greco's?
Posted by Anonymous on 2002-02-06:
Do yourself two favors: (1) Don't use big words that you can't understand, and (2) Stick to fast food restaurants, you lack the resources to conduct yourself in the proper manner anywhere else.
Posted by Anonymous on 2002-02-11:
MMMmmm orgy!
Posted by Anonymous on 2002-02-28:
You're not very smart.
Posted by Candy Gram on 2007-02-26:
You are very Hostile Anon

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