State Farm Insurance Complaint - Poor, poor, poor service.
SOUTH CAROLINA -- I have had my home and car insured with State Farm for 10 years, and a rental property and a second car for 2 + years. I have paid more than $3000.00 per year in total insurance premiums to State Farm.
Today I receive a letter informing me that the policy on my home will not be renewed, because of my "loss history", including a theft claim (for a briefcase while traveling overseas) for which State Farm paid $174.00, and a water damage claim on my home in February 2003, for which State Farm paid $680.00.
The letter does not include any contact information other than the company's address (no phone number, no email).
How is that for 1) business sense 2) customer service?
I staid with State Farm despite cheaper quotes from other companies. Now I am transferring all three remaining policies.