Santarelli Construction Informative - BEWARE - New Home Builder
NEW JERSEY -- My new home took over two years to complete. To my suprise it was finally turned over to me filthy dirty and unfinished. My new carpetes were filled with say dust and marked with stain from my hard wood floors. The hard wood floors themselves are bubling up, less then a year after completion. Almost every wall in house has serious imprefections to include, cracks, nail pops, and bare spots which were not painted. The electric outlets in my bathroom have never worked nor has the hot water in the bathtub. I recently tried to install cable and learned that the cable in the wall was not connected to anything. The biggest problem has been that the grading on the land was not done properly and I have a serious water run off problem, which caused an enourmous amount of damage to my landscaped yard as well as the new driveway. I have requested assistance from owner, Joseph Santarelli numerous times. He has refused to answer my emails or phone messages. I am aware of several other customers with similar issues who are filing a law suit. I am currently serving in Iraq and tried to contact Santarelli before my departure because my warranty is almost up. He replied with one email by blaiming the government and military for his business failures and bankrupcy.
SANTARELLI REPLIES: "Jospeh Santarelli: "WHEN YOU HAVE SOMETHING VALID PLEASE CONTACT ME SO I CAN OFFICIALLY REFUSE TO SERVICE SOME IDIOT CUSTOMER."
Joseph Santarelli: "My buisness has not failed nor filed Bankruptsy, just another lie from a consumer looking for more than they deserve. NOTICE he needed to tell us he is serving in Iraq, just for some special attention".
Joseph Santarelli: "I will be more than happy to service my customer, since this is the first formal request for service since the last confused attempts. You must understand my position on this matter, until the complaint that has been filed I will not service this Job. I believe that the complaint was filed in the wrong format since I was never given the proper chance to perform any work requested. Once the complaint has been removed I will gladly perform my duties. On your end the damage of a complaint could be much more damaging to my company than some minor repairs that could be corrected within a matter of some man hours. Please contact me ASAP when the complaint has been formally removed. You see, if I make all of my corrections and the complaint still exists, this complaint may cost me 10’s of thousands if it has not already. I really feel this complaint was unjustly filed. Please let me know if you disagree with my position".
Joseph santarelli: "YOU NEVER KNOW THE REAL TRUTH WHEN IT COMES TO A CONSUMER THAT ALWAYS WANTS THINGS FOR FREE. THESE PEOPLE ARE BORED WITH THERE LIFE AND WANT THINGS FOR FREE. JUST LOOK AT SOME STUPID COMPLAINTS THAT PEOPLE FILED AGAINST COMPANIES ON THIS WEB SITE!!!! PATTI AND DARAHL MEYH ARE IDIOTS AND DONT DESERVE TO ASSOCIATE WITH OTHER HUMANS. ( I QUIT THERE JOB) ALSO INCLUDED IN MY CONSUMER COMPLAINTS ARE ABDUL AZAD, PATTI LANGDON AND HER GIRLFRIEND, AND JOE IACAVONE. THANKS TO MY 4 WORST CUNSUMERS IN LIFE".