Dish Network Complaint - Cheaper than Cable? Think Again!
INDIANAPOLIS, INDIANA -- I switched from cable to DISH Network because of the rising cost of cable. DISH promised a savings of nearly $15/month off my cable bill. If I ignored that my family would have to pay more to get two of my favorite channels, Bravo and Animal Planet, so we're missing those, it still seemed like a good deal. I had to ignore that I had to call the installer back because my TVs didn't work when he left. Then I had to ignore that the installer left cables dangling all over the half-finished basement. We were pushing them out of the way and tripping over them going from one room to another. Then I had to ignore the more than occasional reception problems. Once our 90-day installation warranty ran out, I knew we were in trouble. We started losing signal more frequently, about 3 or 4 days a week, but I didn't want to pay $49 for a technician to come out if loss of signal was only on the basement TV or only for an hour or so. (I kept making excuses.) When the signal affected both TVs, I had to swallow the cost and I called the technician. Faulty dish. But I STILL had to pay the $49. I'm locked into an 18-month contract. What a deal these guys have! When I get close to being done, I'm so going back to cable if I have one more problem with satellite. The cable company never charged me to fix problems that were their fault. And their telephone help people were much more cheerful.