NatureBright Informative - Customer Service - NatureBright Full Spectrum Light

Review by patsaison on 2006-11-10
IRVINE, CALIFORNIA -- Seller of Full Spectrum lighting products.

Nature Bright Company
2600 Michelson Drive
17th Floor
Irvine, CA 92612

Ordered their LED adjustable desk lamp, paid online via credit card. Lamp was not received, tracking number in confirmation email was invalid. Called several times, was only able to speak to receptionist, and put through to voicemail. No one called back. Called and left voice message for president, no response. Sent several emails to their customer service department, no reply.

Beware, do not buy from this company. They are not attentive to customer, and don't seem to care. Good thing I used a credit card in my purchase so I have recourse.

Regardless of what they say on their website, the press articles, customer testimonials, etc., they really don't care about the customer.

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