ER Solutions, Inc Complaint - Collection attempt from ER Solutions
In January of 2006 I pulled my credit report from all three credit bureaus. On each report I discovered a collection from ER Solutions stating I owed $393.00 on a closed account from Washington Mutual. I have never had a bank account with Washington Mutual. I quickly disputed this charge on my credit report and all three bureaus removed the account from my credit report on the basis they found no proof the account belonged to me.
During the first week of November 2006, I received a phone call from ER Solutions attempting to collect this debt once again. I informed them the account did not belong to me and that it had been removed from my credit report. They refused to listen and threatened to place the account back on my credit report. I faxed all the information I had from the credit bureau’s showing the results of their investigation. ER Solutions accused me of typing the letters myself in an attempt to get out of paying the debt…!
I was in disbelief they accused me of doing such. I understand they have a job to do, to collect debt from people who are avoiding their responsibility. However, they have to understand in this day in age more and more cases of identity theft are increasing. I believe ER Solutions are closed minded people who are unwilling to listen.