Home Depot Complaint - Poor Delivery Options
ATLANTA, GEORGIA -- I was recently shopping for a washer and dryer and needed to have both items delivered and installed in my apartment. I waited in the Appliances section for over 10 minutes and finally had to go to the customer service desk to request assistance. When the associate finally arrived, I inquired about delivery and installation options. Apparently Home Depot delivery and installation are two separate groups and they only deliver to CURBSIDE. When I attempted to ask if other options were available - the sales associate rudely informed me that they would only deliver to the curb, I would be responsible to bring the units into my apartment and then have to wait for the installation team to install. What is the point of delivery and install if you have to figure out how to transport the appliances from the curbside to your fourth floor apartment?
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