Jennair Appliances Complaint - Jenn-air French Door Refridgerator
SAN FRANCISCO, CALIFORNIA -- We have owned the Stainless Steel Jenn-air French door refridgerator for approx 14 months, just two months longer than the 12 month warrantee. The unit is pretty good, more handsome than efficient, but it just died one day. It didn't die so much as stopped cooling and began heating causing quite a flood and ruining nearly everything, even the frozen stuff . We bought it from a reputable local dealer but who could not schedule a certified repairman for nearly a week. We called many from the yellow pages only to learn that they too were busy or could not get the parts. Long story short, a week later the repairman declared that it was not the compressor, but the heat exchange unit( or something like that). only a $90 part plus labor but would take a week. Tomorrow,the part and the repairman are scheduled to come in and hopefully replace and repair the fridge so that , after 17 ( SEVENTEEN!!!)days we can stop traipsing to the garage for every glass of milk. So IF you are thinking of buying this beauty, make sure you put/have your old unit in the garage as a back-up...unless you think you can go a couple weeks with no fridge. Jennair products are off my list, primariliy for the difficulty in getting serviced within a reasonable timeframe.