Delta Airlines Complaint - Horrible Service
GEORGIA -- I want to warn anyone out there to avoid using Delta Airlines at all costs. I could write a novel on how horrible their service is. My family had an incident with a name entered incorrectly on a ticket. With today's heightened security, this is a major issue. Delta gave us a huge run around and was extremely rude about it the entire time. They declined to correct the name, stating the only way they would correct the error was to purchase another ticket at which time they would refund the old one. They have not refunded the incorrect ticket. Now they refuse to answer our emails or phone calls (they just hang up on us when we try to call). I have never met a more unprofessional group of people. I hope everyone boycotts Delta and uses any other airline.