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Soulmates Complaint - Soulmates Sucks - Dating Service

Review by fihuang on 2006-11-15
SCHAUMBURG, ILLINOIS -- Well, I was at a very vulnerable point in my life as I was going through my divorce when Soulmates made a very "convincing" sales pitch.
They are very good at telling you who you are and what you need in another person. Then they ask you to sign up for the membership that runs around $4K. They told me that I would meet lots of people and that there were lots of people on the other side waiting for someone like me.

Once they got my money, I rarely heard from them and when I did, it was either someone that did not fit what I was looking for or someone that I had already had a referral on (duplicates)?! In 5+ months, I only met 1 person. Oops, I forgot to mention that one of the few times that they did contact me was to get others to join!! After filing a complaint with the Better Business Bureau, they have suggested that they should try to correct this situation. We shall see.

I want to give a special thanks to My3cents and all the people who have seen this post because apparently the people at Soulmates have seen this post and they are not too happy about this. Hopefully this will light a fire under their butt. Instead of being upset about this post, they should worry about the TRUTH!! The TRUTH is that they need to provide better service or stop stealing people’s money.

If they provide the service that I paid for or refund my money, I will gladly remove this post. If they don’t, believe me, I have lots more “interesting” things to say about Soulmates.

To be continued…
Comments:13 Replies - Latest reply on 2006-11-16
Posted by Anonymous on 2006-11-15:
Sounds like they were taking advantage of desparate and lonely people. I wouldn't use them again!
Posted by Anonymous on 2006-11-15:
Look at your copy of the agreement. See if there is anyway to cancel it. According to their web site they are members of the BBB.
Posted by Anonymous on 2006-11-15:
Fi, divorces are lonely and tough times. There are plenty of legitimate services out there to meet people at a fraction of what you paid. Good luck.
Posted by Anonymous on 2006-11-15:
Church picnics?
Posted by Anonymous on 2006-11-15:
Friend of a friend?
Posted by Anonymous on 2006-11-15:
Paltalk?
Posted by Anonymous on 2006-11-15:
Supreme Court for dinner?
Posted by Anonymous on 2006-11-15:
Just don't order the wings.
Posted by Anonymous on 2006-11-15:
Friend of a friend, WHAT (yikes)? Are you men or something?
Posted by Nohandle on 2006-11-15:

Fihuang, thanks for sharing your past experience with Soulmates. I had no idea that service, we have all seen advertised on TV, charged that much. As others have said there are many individuals going through situations in their lives, could be a divorce, simply being lonely, perhaps low self-esteem...any one of a lot of reasons.

Anyone considering this alternative might listen to Fihuang. It appears you will save a bundle of money if this service is not selected.

Good luck to you Fihuang. Look around,happiness will come to you when you least expect it.
Posted by lobo65 on 2006-11-15:
I could say the same thing about Matchmaker International. My experience was pretty much the same as yours as far as poor matching results. They didn't deliver what the contract stated by a mile.
Posted by bigbangerik on 2006-11-16:
whatever happened to your old aunt who set you up with her friends daughter?
Posted by Anonymous on 2006-11-16:
Yeah, bigbang, maybe YOUR aunt can pick 'em, but, I know mine can't!!!

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