Samsung Electronics Co., Ltd. Informative - Great features, poor reception
READING, PENNSYLVANIA -- After 2+ years with Cingular Wireless we renewed our contract and "upgraded" to the Samsung C417. This was not a hasty decision. We researched phone features on multiple vists to the store and online. This slim camera flip phone had everything we wanted. So we thought. All the standard features of today were there. The softer plastic shell appeared more durable than some of the harder plastics that tend to crack on impact. The small size was a plus. The keys were a good size and printed with large, readable numbers. The display screen was outstanding, clearer and sharper than many phones twice the price. Photographs snapped with the built in camera were surprisingly clear and colorful.
Unfortunately, after less than a month of using these phones, we made the decision to exchange them for Nokia phones. We found that the Samsung C417 phones were unable to detect signals needed to place and receive calls from rural areas in our community, including our home. When we were able to get a connection, sound was distorted, callers could not be heard clearly and calls were frequently dropped. (We knew this was not do to our service provider since we hadn't switched providers, only phones.)
We exchanged the Samsung C417's for Nokia 6102i's. We are pleased to report that this is a reliable flip phone with similar features, though it is bulkier and its shell seems to be made from a lesser quality plastic. We have had no problems with connections. The sound quality is audible and clear. However, the camera is basically useless as the display quality is so very poor.
I am disappointed that the Samsung C417 had such reception problems. It was otherwise a great little phone. But it is a phone afterall and a phone is of no use, if it cannot be used to place and receive calls. The Nokia 6102i camera is useless but that phone connects calls unfailingly. I have an Olympus digital camera. I didn't need a another camera. What I needed was a working cellular telephone. I found that in the Nokia 6102i.