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Ameritech Complaint - Ameritech scameritech! - telephone service
telephone service - Complaint
CHICAGO, ILLINOIS -- I called home one day to check my messages and noticed the line ringing busy. I was immediately concerned thinking I had left the phone off the hook.
Well, once I got home and checked it appeared the line was dead. I had paid my bill so I knew it wasnt disconnected. So I call Ameritech the next morning and explain the problem. The service rep recommends I plug/unplug the phone for several minutes and make sure thats not whats causing the problem. Having already done that I suggest he send someone out to check it instead.
"Sure maam, we can have someone out there on the 14th".
Its the 9th.
"One week? Im going to be without a phone for one week?!?!"
And so it happened that Ameritech had me without phone service for one whole week. SEVEN DAYS.... COUNTEM PEOPLE!!!! SEVEN DAYS WITHOUT A WAY TO COMMUNICATE WITH THE WORLD...
Apparently they have so much trouble with their lines, so many disasters that they dont have enough technicians to check them.
Needless to say I highly dislike them. They also made a mockery of a recentInternet Street Fair when they were unable to provide service at the last minute. Hmph!
Soooo, any recommendations for a new telephone service provider? Please... anyone?
Well, once I got home and checked it appeared the line was dead. I had paid my bill so I knew it wasn
"Sure ma
It
"One week? I
And so it happened that Ameritech had me without phone service for one whole week. SEVEN DAYS.... COUNT
Apparently they have so much trouble with their lines, so many disasters that they don
Needless to say I highly dislike them. They also made a mockery of a recent
Soooo, any recommendations for a new telephone service provider? Please... anyone?
Comments:
Posted by Anonymous on --:
I think there might be a new provider in your area... Corecomm? Not sure, check it out...
Posted by Anonymous on --:
I had the same kind of miserable experience with Ameritech and a friend told me about Corecomm. I switched online and they switched my service in five days without any work on my part. They even transferred my balance from Ameritech. My bill is cheaper and I get free internet access and 50 MB of space on their servers. The url is www.core.com Anyway, I was just so happy to find a way out from under Ameritechs monopoly that I jumped at the chance. Ive only had it for a month or two but I have had zero complaints
Posted by dan.deboer on 2001-01-24:
Try Core.com
They are a local telephone company provider that is competing against Ameritech. Nice to have competition
They are a local telephone company provider that is competing against Ameritech. Nice to have competition
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