Ameritech Complaint - Ameritech scameritech! - telephone service
telephone service - Complaint
CHICAGO, ILLINOIS -- I called home one day to check my messages and noticed the line ringing busy. I was immediately concerned thinking I had left the phone off the hook.
Well, once I got home and checked it appeared the line was dead. I had paid my bill so I knew it wasnt disconnected. So I call Ameritech the next morning and explain the problem. The service rep recommends I plug/unplug the phone for several minutes and make sure thats not whats causing the problem. Having already done that I suggest he send someone out to check it instead.
"Sure maam, we can have someone out there on the 14th".
Its the 9th.
"One week? Im going to be without a phone for one week?!?!"
And so it happened that Ameritech had me without phone service for one whole week. SEVEN DAYS.... COUNTEM PEOPLE!!!! SEVEN DAYS WITHOUT A WAY TO COMMUNICATE WITH THE WORLD...
Apparently they have so much trouble with their lines, so many disasters that they dont have enough technicians to check them.
Needless to say I highly dislike them. They also made a mockery of a recent Internet Street Fair when they were unable to provide service at the last minute. Hmph!
Soooo, any recommendations for a new telephone service provider? Please... anyone?