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Beautiful Rooms Compliment - Bad service from Beautiful Rooms Furniture in West Springfield, MA

Review by ipfree on 2006-11-24
WEST SPRINGFIELD, MASSACHUSETTS -- We bought a new house and thought that we get some nice furniture. We shopped around and ended up at
Beautiful Rooms in West Springfield, MA. Sales person we talk to I think his name was Gary promised delivery in 6 weeks. Now it has been 16 week and we have not seen our furniture. They have not called us to notify of the delay. I had to call them and every time I called they gave me a different date for delivery. I have asked if they can give me a discount since they did not deliver on time they declined. I am not sure about quality of their furniture since I am waiting for delivery. But if you shop there make sure you have delivery written on paper with penalties if it is late. I they will not do that shop somewhere else.
Comments:1 Replies - Latest reply on 2006-11-24
Posted by Anonymous on 2006-11-24:
How about just calling them and cancelling your order. Since it wasn't delivered in the timeframe you were given, they don't have a leg to stand on. I bet they will talk discount then.

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