Ocean Acura of NJ Complaint - Bait and Switch - Acura 2006 TSX

Review by Frieda on 2006-11-24
Went into Acura of Ocean November 24th, 2006 working with the salesman Luri G. Cunha. Mr. Cunha quoted me a price on paper of $300 a month for 36 months no money down, no money out of pocket. . I was asked to sign the price quote. When I brought my kids to test drive the car Mr. Cunha was purposely too busy to help me and sent me to work with another salesman. After I gave a check of $2000. I was told by salesman #2 that it would be $386.00 a month. Then the manager wanted to switch me from the TSX to the RSX ( which is discontinued)I wasted 3 hours of time for them to play games with me. They had no intention of selling the car for $300.00 a month! I was no longer interested. BEWARE OF OCEAN ACURA THEY PLAY GAMES WITH YOU AND PROMISE YOU THE WORLD AND DELIVER NOTHING!
Comments:7 Replies - Latest reply on 2006-11-27
Posted by CaptainSpaulding on 2006-11-25:
Frieda, almost the same exact thing happened to me at Route 22 Toyota in Hillside, NJ last April when I was interested in leasing a new Toyota RAV4! I was quoted a price of $300.00 a month for a 36 month lease, but when I read the paperwork before signing it, the price mysterious rose to $339.00 a month! When I protested, the guy who I was dealing with, a slippery weasel by the name of "Frank", gave me a bunch of double-talk and wouldn't budge on the price. Needless to say, I promptly walked out of the dealership. A few weeks later, I purchased my RAV4 at another dealership (Sansone's Route 1 Toyota in Avenel, NJ) at the price I wanted to pay. If you are still interested in leasing an Acura, I suggest that you do some research in order to find a dealership that won't play games with you like Acura of Ocean did!
Posted by Anonymous on 2006-11-25:
Frieda you did great! I hate when they do that kind of thing...
Posted by Bababooey on 2006-11-25:
When a dealer tries to pull that crap on me, I tell them to go phukk themselves, and I walk out the door!
Posted by Frieda on 2006-11-25:
Thank you all for commenting. Does anyone know how I can proceed or who I can complain to? I would like to make a difference and stop these crooks!Any advice would greatly be appreciated.


Posted by Timboss on 2006-11-27:
If I read your post correctly "I was no longer interested." I assume you did not lease/buy it. That is the best you can do - they lost a sale. You can write a letter to headquarters but the best you'll get is "Thank you for your letter".
Posted by Bababooey on 2006-11-27:
Frieda, it's difficult, particularly in the notoriously corrupt State of New Jersey, to file a complaint against a business (especially a car dealership) and expect anything to be done. That said, if you want to file a complaint against Acura of Ocean, I would file a complaint with both the Monmouth County Department of Consumer Affairs (Telephone Number: 732-431-7900) and the New Jersey State Attorney General's Office, Division of Consumer Affairs (Website: http://www.state.nj.us/lps/ca/home.htm). It would probably be more productive to also file a complaint against this dealership with the Acura Customer Relations Department (Telephone Number: 1-800-382-2238). Good luck!
Posted by Frieda on 2006-11-27:
I wanted to thank Bababooey for your advice. I plan on making my calls tomorrow. I will keep you all posted... Thanks again...

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