Office Max Compliment - Good service - HP Photosmart 7850 Printer
ROCHESTER, MICHIGAN -- Today I took my dad into an Office Max to look at their printers. My parents printer had been acting up and after tinkering with it for an hour, we decided it was just easier to buy a new one since they are so cheap now a days.
Well we wanted to make sure we had a brand that we could get the ink refilled for, since it costs about half the price of buying new ink. The guy at the service counter was very helpful in telling us all about which brands could be refilled, and what we had to do to make it work. (Since apparently some printer manufacturers are trying to design their printers to NOT work with refilled cartridges!) He said most if not all HP printers would work fine for our requirement.
So after picking out the printer we liked (For $49... a great deal!), he stopped over and again gave us more advice on the printer. Most salesmen I've had experience with in this situation might try to sell us on a more expensive model, but he said the one we picked (the cheapest) was a great printer and would work well for us.
Well apparently they were out of stock and were not going to be getting any new ones in. Again, instead of trying to sell us a more expensive unit, he talked to the manager and said we could take the floor model for $35 and he would throw in some free brand new ink cartridges and a one-year warranty!
Well we took the deal and he packaged it all up for us and checked us out. It was a very pleasant experience, and we got a great new printer out of it for a great price.
They have definitely earned our repeat business!