Cheaptickets.com Complaint - Bait and Switch-Cheap Tickets Scam
MURFREESBORO, TENNESSEE -- I would like to take this time to warn future flyers about CHEAP TICKETS practices. I order my tickets on line and never got a confirmation number. I quickly called my bank and the money was gone * I used my ATM/check card. I called Delta Airlines and they did confirm I was on " a plane" but it was not the flight schedule I had selected. They placed me on any plane they wanted. I saved a copy of my purchase place on line which showed proof that I was simply placed on a random plane. I was told by Delta that they could not do anything and they gave me a 1800# that is not available on the web site of Cheap Tickets-there is no 1 -800 number available at Cheap tickets-only e-mail and they do not respond.
I spoke with Cheap Tickets and they refused to put me on the flights I paid for with out charging me ( for there error) a $ 475 dollar fee. I asked for a supervisor and i was a victim of outsourcing -I was transferred to a Rose in Minnila and Mindy MRV also in Manila and neither could speak english and they hung up 2 hours on the phone. She laugh and said "wrong plane mam....we change little bit more to change you...even though it was there error.
I called Delta again-they said I could be change to the correct flight but the new price was 616.00- much higher than what cheap tickets quote. This was there error and I was stuck with a flight schedule I could not use. Now I'm working with my bank as this is a freudulent charge now.
I wish I had seen other compliants. This is obviously a lucrative business if you change peoples flights and charge them to change it. my flight was 233.00 originally now I would have to pay 425-600.00 additional for mistakes that Cheap Tickets made.