Macy's East Complaint - RUDE EMPLOYEES - EMPLOYEES

Posted by DebtorBasher on 2006-11-27:

You already made the point I was going to make...whether they are on or off the Macy's clock, they are still in uniform and easily identified as a Macy's employee and as long as they are, they should still uphold Macy's standards as I am sure are outlined in their empolyee handbook. Any company I've worked for told us as long as we can be ID'd as one of their employees, we are to conduct ourselves by company standards, whether on break, lunch or in the parking lot going to our cars. If we are wearing the company's ID badge, we are still ID'd as an employee for that company.

Posted by tander on 2006-11-27:

I would imagine that them young girls working for Macy's makes them feel pretty special, but come on, wearing black suits, is classy?

Posted by DORCAS on 2006-11-27:

I've seen this type of employee at other Macy's and stores of that caliber. What they forget is that they are having to wait on people, not the other way around. If they were such big shots they wouldn't be working and waiting on the pubic for a living. I don't know what their earnings are but I'll bet they're not much more than minimum wage plus commission.

Posted by DebtorBasher on 2006-11-27:

Maybe they were walking around pretending to be in Macy's Parade.

Posted by tander on 2006-11-27:

Good point Dorcas, their supposed to be waiting on customers not customers waiting on them, their too big for their britches with them classy black suits they have *LOL*

Posted by Lidman on 2006-11-28:

Maybe they sell make-up?

Posted by KenPopcorn on 2006-11-28:

The woman who work in the cosmetics area in Macys all look like Tammy Faye Baker.... which is to say SCARY!

Posted by yoke on 2006-11-28:

Are they even employees of Macy's. I know some of the clerks (don't ever call them that if you want to get waited on) work for the company they are selling (like Elizabeth Arden, Origins, etc), that is why when they have storewide sales the cosmetics are never included in the sale. Either way they are all a bunch of snobs!

Posted by chopperchick on 2006-12-15:

It looks like you were having a bad day and decided to take it out on someone else. I have to admit however that while at Macy's its usually the younger employees who run around acting better then everyone else, and they usually work the make- up counter. I have

Posted by chopperchick on 2006-12-15:

bad computer cut me off. Oh well, just go into Macys and walk past the counter. Trust me major snobs.

Posted by frogit on 2007-08-21:

As a Macy's employee, I want to assure you that not all of our employees are that way. Sad to say, there are rotten ones in every organization, and the employees who you describe certainly do not demonstrate Macy's basic principles of being fair, professional, and courteous. In my particular Macy's, we sadly have some who are snotty, but I know that there are also many who are courteous, and try to be positive and professional.

By the way, I would encourage you to go to our website and share that information via a survey that is available...go to www.macys.com/tellus

I know from daily staff meetings that this IS shared, and Macy's does pay attention to this input.

Again, I am saddened to see that you have had a negative experience with some of our employees. I hope that you discover the majority of Macy's employees who DO treat others with fairness and respect.

Posted by MacysNorth on 2008-01-21:

Macy's North of Michigan, aka Marshall Fields, aka Hudson's the employees are long time seasoned good people. We get compliments daily in my department alone. The majority of us are still the old Hudson’s workers and we know customer service and good behavior towards others inside the store and I’m sure outside as well.

Posted by bellapug02 on 2008-08-15:

I know this is an old post- I was just browsing. I live in the south, and I have worked as an estee lauder rep in both Macy's and Dillard's. We only had to carry clear bags at Dillard's- not Macy's, but it may be different where you live. Anyway- I'm not so much addressing you as the people who posted calling us (we are beauty advisors by the way- not "clerks" and we also all have NAMETAGS bc we are human beings with names) Snobs. I'm sure there are snobby people in every department. It is very mean to assume we are all that way. Most of the makeup counters are Lauder companies: Clinique, Origins, Mac, Bobbi Brown, and of course, Estee Lauder. We are all trained extensively about our products and more importantly about customer relations. If these young girls were like that, it is probably no fault of the company as much as their own upbringing. I can tell you from experience, we know we aren't better than anyone else. The pay is not great- its alright, but not huge. We get all kinds of attitude and judgment by people who just assume we are stuck up. Most of us are not. I agree you should have taken up for yourself- but I hate that you would punish all of the cosmetics department because of those 2 little unfortunate girls. Trust me- we want to help- we want everyone's business- those of us who are grown and actually have bills to pay. And for the record- we don't like the black suits. They are hot, itchy, and uncomfortable. It's just our uniform. Just like anyone else whose job requires them to wear something specific.

Posted by beauty advisor 59 on 2012-03-28:

I read alot about the cosmetics department employees in Macy's being snobs. Really? What we are is underpaid but highly trained beauty consultants that are expected to work in all departments even though we are trained especially for OUR department. We get a very small hourly pay plus a very small commission. In order to pay our bills we must sell, sell, sell!! PLUS clean, stock, and deal with mean, rude people who think we are there to do FREE makeovers for parties, proms and weddings. Gives us a break and treat us with the respect that we deserve...perhaps then we won't come off so snobish.