Winn-Dixie Stores Complaint - Stolen Reward Points
OAKLAND PARK/FT. LAUDERDALE, FLORIDA -- Recently Winn Dixie promoted their "Earn Reward Points and get a gift card", well I earned well over the 700 points needed to get the $30 off your grocery bill but today when I went to shop and get my $30 off they informed me that I allready used it, but I did not. They told me to call the 800 # on top of the receipt, so I did that and they informed me that someone used my phone number last night at 8:30 and continued to say that someone in my household probably used it - I told her that was not possible it's just me and my husband and we were at home eating dinner at 8:30 last night. After listening to her go on and on acussing my family I finally told her that I believe the cashiers are behind this. She just about blew a gasket, it was fine to go on and on accusing my family but "Oh heavens, no, it couldn't be one of their employees." I figured that I would call and talk to the manager of the store and explain what I had been told, of course I got the 'blow-off'. The lady at the 800# had given me the date, time and cashiers initials that checked that person (crook) out, now you can't tell me that in less than 24hrs. he couldn't have went back on the tapes and actually seen the person using my reward points. Don't get me wrong, I realize this is only $30 but it's the point of it and I am wanting to know if this is happening to anyone else? Just within the last hour and a half I have spoke with someone at my daughters school and they have had it happen to them. And you may ask "What is Winn Dixie going to do?" ABSOLUTELY NOTHING!!!! Pls. write if this has happened to you!
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