Travelocity Complaint - Travelocity SUCKS!
I made hotel reservations through Travelocity. The fine print stated "a cancellation fee MAY apply". Further down it stated that if cancelled within 24 hours of date of check-in, a cancellation fee WOULD apply. I cancelled 10 DAYS PRIOR TO CHECK-IN DATE and they are charging me a $25 fee! When I questioned why and explained what the fine print says, they could not explain why it says a fee MAY apply and not that it WOULD apply, and when I pointed out that I was cancelling with 10 days notice and not with less than 24 hours notice they tried to tell me that it means if you cancel within 24 hours of MAKING the reservation - which would make absolutely no sense and is quite clearly NOT WHAT IT SAYS! I will tell anyone and everyone that I can that they should NOT use Travelocity. There are numerous blogs, forums and such out there that detail again and again, where Travelocity screws people over with their fees! PLEASE PEOPLE - TAKE YOUR BUSINESS ELSEWHERE!!!! Thank you for taking the time to read this...
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