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Wallpaperwholesaler.com Complaint - Return policy - Wallpaper border

Review by lloyd937 on 2006-12-04
DAYTON, OHIO -- I recently bought wall paper boarder at wallpaperwholsaler.com, when it arrived it wasn’t the color my wife wanted so we needed to return it, they of course charge a restocking fee of 30% which seems a little high but that was my fault for not reading terms and conditions, of course I also didn’t know that the refund was in store credit which is really outrageous. We still needed the boarder so we orded a different color and the total cost qualified for free shipping, when it came to pay there is shipping cost added, evidently in store credit doesn’t really count for free shipping.
The result is I will never use this company again for any thing, I will go to Lowe’s or Home Depot where the restocking fee is less and any refunds are not in store
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