Bally Total Fitness Complaint - Unprofessional Childcare Attendant
CAPITOL HEIGHTS, MARYLAND -- On more than one incident, I have experienced very unfortunate unprofessional childcare attendants at the Bally's Total Fitness Center in Hampton Mall, Prince George's County, Maryland.
The most recent incident involved a lady by the name of Monique who was supervising two small children upon my arrival to the nursery. When I walked in, she was in no uniform to identify herself to be a Bally's employee, she was sweating profusely claiming to have just finished a workout, she failed to introduce herself until I asked who she was and where the attendant was for childcare.
Also, her back was turned to the children and she was not interacting with them. As a matter of fact she was eating a plate of food with her hands.
I complaint was filed with the manager of the club who failed to take any real action regarding the matter. The next time I saw this attendant, she was working the counter of Bally's eating candy.