Microsoft Network (MSN) Complaint - MSN Messenger is the most unreliable IM!
CHICHESTER -- I have been using MSN Messenger for a few years and for the first week I had no problems, no errors, everything was working fine. I was pleased with the service and supported it, then came the problems... I changed absolutely no settings at all, I had no enemies who could have hacked my account, so a random person was just hacking my account and changing my password! When I went to reset my password they locked me out of my account and I was stuck with bad security to my account, not having proper access and some thoughtless person talking to my contacts pretending to be me!!!
I wrote a letter to the MSN customer support and they said if I cant sign in i should check my firewall! WHAT!?!? Nothing to do with my bloody firewall! It was just a hacker who had got into my account, my password was not easy to guess and I certainly never let it slip! They had tried to gain access to my account for a while hense the 'You have tried to access your account several times with the incorrect password message I would get whenever i try to sign in before.
Eventually I had to ditch the account SPAM my own inbox to try to stop whoever it was from reading my mail, then get a new account. And now me and almost everyone i know is having a problem with program stability! It is pathetic, you cant keep the older versions of messenger which work, you have to upgrade all the time or you cant sign in!
I am aware that i am probably rambling but i want to verify that the problems i have had must be to do with the service and program because my friends have had the same problem and its pathetic! A lot of people i know have had their accounts hacked or ruined by common people with nothing better to do. Then the program is unstable, nothing to do with our firewall configuration or account settings or anything!
Thank you for taking the time to read this 'informative complaint sort of thing' but i am Certain that many people will agree if not all.
From now on i will use a different IM application and a different service as this is extremely annoying!