Jiffy Lube Informative - NBC uncovers a chain-wide scam
I just got done watching an NBC video uncovering a Jiffy Lube scam. I wanted to share it with everyone on this forum:
They went undercover and found that in 5 out 9 Jiffy Lubes did not do the repairs they charged the consumer for. In one scam they told the customer they needed a new fuel filter, charged them and never replaced it.
In a more common scam they offer a trans fluid flush service. In most of their service attempts (5 out of 9 locations), the service was never done!!!
My favorite part of the video is when the district manager was caught and questioned. He denied he was the manager and said he was a customer. Jiffy Lube executives later confirmed that he was indeed the district manager.
Steer clear of Jiffy Lube!!!