Ryan Homes Informative - Ryan Homes
Bought a Home from Ryan Homes and was sold a community with a pool, clubhouse, ball-fields, ponds etc. to be completed by summer of 2007.
Here are the sorry excuses to date. Don't Buy a Ryan Home unless you get all this written into your contract. Don't believe anything said unless it is written into your contract. You may want to start reading from the botton as they are attached email part.
Thank you for taking the time to respond to the information I have
provided. I have spoken with Mr. Zanella and reviewed your purchase
file. The only factual information regarding the sale of your property
is the Purchase Agreement and the documents associated with the sale. I
would ask you to review the following pieces of information. If you
have misplaced any of these, please feel free to contact me, and I can
provide new copies:
Public Offering Statement; The Declaration of Covenants, Conditions and
Restrictions for Archer's Rock: Please review these documents. They
were prepared by the community developer to provide a framework for many
of the things you have mentioned. These documents make clear who the
responsible party will be with regard to amenities. It also provides
information about dues and assessments. These were both provided at the
time the Purchase Agreement was written. The Public Offering statement
allowed a period of 15 days for you to review them and decide whether or
not you wished to continue with the purchase process. You had the right
at that time to cancel the agreement and receive a full refund.
Purchase Agreement: The Purchase Agreement is the agreement you have
with Ryan Homes. The agreement provides an instrument of fact so there
can be no mis-communication or mis-representation. Please review
paragraphs 1(b) with regard to representations about the community.
Additionally, please review paragraph 16. It is very clear about oral
representations and states that all things considered to be binding must
be written into the Purchase Agreement.
Please do not misunderstand why I used the term "Anticipated" with
regard to the amenities. The language in the Public Offering statement
is similar. Therfore, it would not be appropriate for me to use
difinitive language about a process the homebuilder does not control.
Ryan Homes does not have a practice associated with the re-purchase of a
home. I am the correct person with whom to commuincate with about the
matter. If you review the information from the documents referenced
above and have any questions, please do not hesitate to contact me.
Again, if you have misplaced or require new copies with your signature,
please let me know, and I will make them available.
This is not what I was sold! Your salesperson did not tell us the truth
as I asked these specific questions prior to purchase. I was told,
along with other people in the community that these amenities had been
pre-paid for by Ryan and Centex and that there would be no delays and no
raise raises in HOA fees; as you now are talking about. I would not of
purchased this home if this was going to happen. My questions to the
salesperson were very direct and he responded with very direct answers.
I would like you to purchase my house back and allow me to move my
family into a community that will have the amenities we are looking for
today-not in the coming years. If you do not have the authority to
rectify this-please forward my request to a representative who does.
Ryan Homes should do the right thing and make this right. I will be
sure to share your letter with every perspective home-buyer as they
enter your model this weekend so that they don't find themselves in the
same position I am in. The fact that you talk about "anticipated"
amenities as your written advertisments clearly states the fact the
community is going to have these amenities shows the intent to mis-lead
> I received the email from Ms. Starnes about your inquiry as to the
> timing of amentities at Archer's Rock. I will attempt to provide the
> best information I have at my disposal.
> You are correct--Archer's Rock is intended to be a planned community.
> It will include many amenities. It is anticipated that a pool, pool
> house, community center and other amenities will adorn the community
> as it develops. In most planned communities, the timing of amenities
> is determined by the number of homes settled. This is because
> maintenance of amenities is supported by the dues homeowners pay to
> the management company. These dues pay for things such as utility
> bills, lifeguard salaries, pool opening/winterization, etc.
> Therefore, the fewer homes that share the cost of maintenance, the
higher the dues will be.
> In new communities, the developer will provide projected dates for
> amenities based upon what they expect the sales and settled home pace
> to be. Any dates you have been provided thus far were just
> that--Projections. As many of us are aware, we are in a housing
> market that has slowed over the past year. This, unfortunately may
> change the projected dates for the amenities to be completed.
> In speaking with the developer for Archer's Rock, I have determined
> that they are in the initial stages of acquiring bids for some of the
> amenities. Once they understand the costs associated with the
> amenities, they will determine if the current homeowner base can
> support them. They may choose to stage the amenities to get them
> started. For example, they may construct the pool, but wait to
> construct other amenities. Again, it is based upon the number of
> residents and the costs involved.
> I hope this information helps answer your questions. As the developer
> gains more perspective on timing and delivery, they will share the
> information with Chris and our staff. We will be sure to let you know
> whatever we learn.
> Please let us know if you have any additional questions. Thanks.
> Just so we are all on the same page. I did reply that I would send
> his information on to the Division Office and someone should be in
> contact soon. I will not respond past that. Thanks!
> Kelly Starnes
> Internet Sales Administrator - Ryan Homes
> 555 Quince Orchard Road - Suite 300
> Gaithersburg, MD 20878
> (Office) 301-975-0707 ext 42
> (Cell) 301-366-7755
> > >
> I have talked with Chris and have not received a straight answer. I
> was sold a "planned community". During the purchase, prior to
> contract Chris said "the community center plans and pool would be
> submitted to Berkley County for approval be the end of January and
> that the pool part would most likely not be open summer 2006 but
> definitely by the following summer." I also told Chris that if I did
> not get a satisfactory response that "I would start parking my car in
> front of the model with a sign with his quotes."
> His response was that "your not allowed to park on the street and I
> will have your car towed." I guess as people come to the model this
> weekend I could just hold my sign up with quotes from Chris and then
> call the HOA tow company to tow any visitors to the model who park on
> the street (most have been). I just believe I should receive what I
> Good evening -
> I received the concern below and will certainly forward that on to the
> Thank you for purchasing a Ryan Home and someone will be in contact
> Kelly Starnes
> Internet Sales Administrator
> Ryan Homes