Keller Williams Real Estate Complaint - Conduct of agent
NORRISTOWN, PENNSYLVANIA -- ** Agent name removed **
On November 12th, 2006, an offer was submitted to Keller Williams for the property listed above in the amount of $225,000. The asking price was $250,000 and was told to ‘counter-offer at above $242,000 or don’t bother calling back’. My final offer was $235,000 and was told that ‘I should’ve came back with $240,000. It makes me wonder why the listing agent is so adamant about obtaining $5000 more since her commission after closing is minimal on a difference of $5000 more.
About two weeks later, on November 29th, 2006, the asking price for this property was dropped to $240,000. There was no callback to my agent to ask whether I was still interested in purchasing this property for $235,000. My agent resubmitted the initial offer of $225,000 and was told the counter-offer of $235,000. This was the final price that I had submitted two weeks ago. At this stage, this left an extremely bitter feeling of discrimination & I did not bother to meet that counter-offer.
My perception of this whole experience tells me that the listing agent did not communicate with the seller, exemplify discrimination (for whatever reason, may it be racial or other personal motives) as proven by the second offer confirming that she would have given it to me for $235,000 but never even bother to call to ask.
*****I sent the above paragraph via email to the agent******
Within a few hours,I received a harsh voicemail from the agent after sending my initial correspondence, stating that I don’t know who you are but I’m sure I’ll find you, call me back’. That voicemail sounds extremely threatening & it would be more viable but for the fact that I included my phone number & email so obviously she could find me. I then called the agent & she was extremely rude on the phone, yelling & screaming, stating that I threatened her & she wanted me to take back what I wrote. She wanted me to write a letter to rescind the above email, I told her to send me an email & I will respond to that. ). I told her to explain her side of the story, & she said that when I made the initial offer, there were 2 other offers, one of them being the same as what I counteroffered at, which was $235,000 & that she brought this back to the seller & he didn’t want to settle, that he wanted something more. I then asked her why didn’t she contact me prior to lowering the price by $10,000 & she stated that she doesn’t do that. She again mentioned that there were 2 offers on this house after lowering the price & that she will not contact my realtor if the deal falls through since I’m not interested in it anymore. She’s obviously bitter at me & putting words in my mouth. Throughout the conversation, she was yelling into the phone & I told her that I’m not yelling at her but talking to her in a mature manner & she immediately apologize profusely & said that she yells at her husband & this is just how she is. If she really didn’t do anything wrong, why would she yell at me & have the urge to threaten me about stating my personal opinions about this whole experience. She also stated that she used to or is still serving on the Pennsylvania Realtors Organizaiton Board of ethics and taunted me to file a dispute. My opinions are based on the facts & the entire process I had gone through. Her stories doesn’t match up, she stated there were 2 offers when the original offers were made & that the seller didn’t want to settle at $235,000 & wanted more, but then within 2 weeks, the asking price dropped by $10,000 to $240,000. And now, the seller is willing to settle for $235,000. When I brought up this point, there wasn’t any response. Also, she stated that there are 2 offers again & the house is sold, this was also conveyed from my realtor after speaking with her.
*******It's been 2 days since my initial correspondence with her & I have yet to receive any emails from her confirming what she told me about the other offers on that property******
It is very obvious at this stage that the agent lied about other offers on the house & the house being sold. It is still on the market & she was trying to raise the bidding price by telling lies to my realtor hoping to gain a higher price.