Compass Bank Complaint - Incorrect information sent to credit bureaus
DECATUR, ALABAMA -- Compass Bank-PO Box 2210, Decatur, AL. 35699,
Compass bank charged several incorrect late fees on my credit card bill, I told them this was incorrect and that I would pay the balance off if they would remove the late fee charge, they refused. I tried to get them to work with me over a period of six months, they continued pileing on the late fees adding about 300.00 in bogus charges.
Compass Bank refused to work with me and forced me to get the Better Business Office involved in the dispute. Compass eventually corrected their mistake,agreeing to the original amount owed but sent damageing information to the credit bureaus, thus doing damage to my credit.
They refused to correct the damageing information sent. The company REP'S that I delt with were very unprofessional and rude, they have very nasty tactics when dealing with people, but they are all very nice when trying to get the consumer to use their credit cards.
I know they are a very large and established company, but word of advice, this is a nasty greedy, cut-throat company, do dot get involved with them.