LeeBrant Jewelers Complaint - Terrible watch repair experience
SANDY SPRINGS, GEORGIA -- Watch repair was a nightmare here! I was a first-time customer but never again! Though I spent over $280 for "authorized Cartier repair" and waited several weeks for the service to be completed, the watch was not running on time just shortly after I picked it up!
When I returned to the store and complained to owner Brant, after briefly examining the watch, he grew hostile and agitated, claiming I "banged the watch and broke off the stem." This accusation was completely unwarranted and terribly offensive.
The inconvenience, unpleasantness and poor service I encountered at Lee Brant Jewelers ranks among the worst retail experiences I have ever had.