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Rainsoft of Charleston Complaint - Poor Service - Rainsoft Water Softner

Review by Wally69 on 2006-12-12
CHARLESTON, SOUTH CAROLINA -- The service I have received from the local rep has been deplorable. I have asked them to reclaim the system and refund my money many times. I have contacted the Local BBB and they have forwarded my complaint and have had no response. It took the company 9 months to install the unit and I am left without any confidence that the unit is work properly today. The local manager is rude and has not provided any relief.
Comments:1 Replies - Latest reply on 2007-01-02
Posted by Jsilver123 on 2007-01-02:
I am in Mountain View California and Rainsoft service (B and D Quality Water) is terrible here. No shows for scheduled appointments after waiting a long time for the service. Service techs was not well stocked so they didn't have the parts to fix the unit and once again we are waiting.

Stay away from Rainsoft products and B and D quality water.

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