Frontier commucations Complaint - Bad service

Review by sf1977 on 2006-12-12
I used to have phone and internet with this company when I moved I had my services turned off and asked to have a ket sent to me so that I could return the modem that I had but nothing ever came so I called back and asked agene but nothing came but a bill for $99.00 I called agene and was told that they would get the box right out to me but it has never came so I sent the motem to my mom and had her return it to them and they are still trying to bill me for it so I have called and they said that yes they have the motem and now here I am getting another bill for $179.00 I think that they are trying to rip off the customers. they don't know what they are doing they have a lot of stuped pepole working there.
Comments:4 Replies - Latest reply on 2007-10-02
Posted by Shakra on 2006-12-13:
You should not be pointing out anybody else's stupidity. Use spell checker or a dictionary.
Posted by truckin21 on 2007-01-28:
I happen to have Frontier. I have home phone service, DSL, and wireless. When I received my DSL modem I was told (It even says so right on the box) to save the box incase you had to return the modem. You should have realized that at some point in time you would need to return the "parts you borrowed" and therefore you should have saved the box. And, you to "Borrow the modem, you don't buy it, unless it is one that is installed in your computer.
Posted by MsHunter on 2007-06-09:
I have Frontier phone and DSL, and I don't like this Company. They lie! I got the phone bundle for service, unlimited long distance and DSL, for one price, and my bills are about $50 more than what they said in the beginning. The bad thing is, this is the only phone company we get in my area, which really sucks. I have to call every month, and complain about the amount on the bill (which I shouldn't have to do). Nobody knows what they are doing there, that's a fact. And their DSL is supposed to be high speed, ha, ok if you call this fast..NOT...If you don't have to have Frontier, DON'T..
Posted by MissOrioles on 2007-10-02:
This company all about money what they can take in.Not about there cunstors they charge ther customers to pay there bill.Money on top money. that not fair..

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