Bertera Chrysler Informative - Consumer protection

Review by pmon100 on 2006-12-12
WEST SPRINGFIELD, MASSACHUSETTS -- A very close member of my family went to Bertera Chrysler to purchase a mini van. She was overcharged for her initial purchase and later decided to upgrade her vehicle for more options. They told her the only way to get her into what she wanted was through a lease from the same daimler chrysler financer. she took the lease. when she realized she couldn't keep up the payments she called the dealer requesting information on what her options were. They told her to come in and they'd discuss it. While there they sold her a like vehicle saying that through the transaction the lease debt would be released and she would no longer owe it. a few months later she gets a call from daimler chrysler demanding payment on the lease. she was shocked to say the least. since then she has been harrassed by this company and has consulted an attorney. it looks as though her best course of action is bankrupcy. this falls under the unfair lending act. has anyone else had issues like this? if so please contact me.
Comments:2 Replies - Latest reply on 2006-12-13
Posted by Timboss on 2006-12-13:
Not sure how it falls under the unfair lending act. She signed the paperwork but the dealer sounds like a weasle so the best you can do is use an attorney. Of course, she should have gotten in writing the the lease debt was satisified.
Posted by Anonymous on 2006-12-13:
Something is missing here, check the buyers order from deal #2 and see if their is a trade listed. Who did she finance deal #3 with? There is potentially a huge problem here but you need to provide more info. Good Luck

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