JP Morgan Chase Informative - Terrible Stay Away - Chase Credit Services
Be very aware! I had a visa with bank1, who where bought out by chase. My interest rate with bank1 was 7%, not to bad, chase cranked it up to 29.99% and in essence made my payments unbearable and difficult to make. We were late ONE DAY and they charged us a late fee, $39, which in turn put us over the limit and then they charged an additional $39. This was done without so much as an email or phone call to us. Now when we sent our payment, it wasn't enough to cover the fees and the finance charges, so guess what, more fee's. I finally had enough money to pay them off and sent my check in. I checked the account later and still showed a small balance, like $100, so I did an online payment for all of the remaining money owed. Then 3 days later I get a finance charge of $116. They are completely unwilling to even reduce any fees or charges. Good Luck if you have an account with these turkeys, and please stay away if your looking. Oh and if you like talking to pakistan or india for customer service they have that too.