Holland America Cruises Complaint - Price Fixing
WASHINGTON -- Three months ago. Holland America accepted a reservation from my wife and I for a cruise on March 10, 2007. Two weeks ago, they contacted my agent to tell them the pricing was incorrect and it would cost us an additional $1200 to keep the reservation. This was after I made all the plans around this cruise including paying $138.00 for travel insurance which I was told was non-refundable. I think this is outrageous and without merit. I am now without a vacation and lost money due to Holland Americas inability to make a compromise of any sorts!