Frank Bee Enterprises Complaint - STAY AWAY/BEWARE - Uniform Police Service
BRONX, NEW YORK -- I'm a Police Officer from Washington, D.C. trying to save a little $$ on a police sweater offered by this company via their website. I purchased the Uniform Sweater Immediately, via the website and patiently wait 4 days without any communication from the company. I finally call the customer service line, and I am greeted by a VERY UNPROFESSIONAL male individual who advises me in a tone of voice that can only be described as confrontational (telephone tough guy) that it takes orders up to 3 day to actually ship then abruptly hangs the phone up. After my wife had to convince me not to drive up to the bronx to deal with this matter in person, I called back at least 15 times in which I got an answering machine. Finally, the same rude/unprofessional individual who is obviously upset that he is working in a uniform clothing store answers, I demanded a refund in which he replied he would take care of immediately.... Needless to say, It didn't happen I had to waiste my time again on the 5th day, unsuccessfully calling back the customer service number, then looking up an alternate number on the internet to finally reach someone who could issue my refund. 5 days later. This is absolutely the most UNPROFESSIONAL, RUDE, SLOW SHIPPING company I have ever come across in all my years of ever making a purchase. Steer Clear from these people don't let them hold up your money or jerk you around on the telephone, because with my experience with them, that is all they are good for!