Fornello Restaurant Complaint - Nightmare
CHICAGO, ILLINOIS -- I have been a regular at this restaurant for over 5 years. My husband and I had our first date there and I have sung their praises to other foodies. This is why I feel betrayed, violated, and abused. After a extensive meal last night, there was some confusion over a gift certificate. When we asked to speak to a manager, I was escorted to a backroom where I was verbally attacked. The "gentleman" accused me of being a "cheap scammer" along with a string of other profanity laced insults. I have been in this industry for over 15 years, and I am sensitive to those individuals that try to take advantage of particular offers. The manager did not inquire to the specifics of the situation, but rather chose to falsely accuse me and my husband. I was so upset last night that I became ill. I have never been treated so poorly. My only solace is to warn others of this vitriolic man. I hope the neighborhood will avoid this one time favorite until it is run under new management. What a waste of excellent mussels.