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T-Shirts.com, Inc. Complaint - Wrong shirt shipped to South Africa. Poor after sales. - Wrong shirt. Unsatisfactory after sales service.
Wrong shirt. Unsatisfactory after sales service. - Complaint
I ordered some shirts from tshirts.com. They are really helpful and eager to answer your queries before you pay them; but then... My shipment arrives with one of the three shirts replaced with some silly T-shirt. First thing I do is check my order and see that I did not make a mistake. I send a mail informing them that I did not receive the right shirt - no reply. I send a second email - "please inform what the problem is" - I inform. Three days later no reply.
I wonder what will happen... I have emailed them again and still no reply.
It seems like after sale service isn't much of a concern. I cant afford to phone over seas with South Africa's expensive over seas call rates.
I wonder what will happen... I have emailed them again and still no reply.
It seems like after sale service isn't much of a concern. I cant afford to phone over seas with South Africa's expensive over seas call rates.
Comments:
Posted by Bababooey on 2006-12-18:
As long as the wrong t-shirt they sent you doesn't include "the N-word", then I think you made out OK!
Posted by tnchuck100 on 2006-12-18:
Try disputing the charge with your credit card company on the basis you did not receive what was ordered. That will make them respond. Let them know in an email this is what you intend to do.
Posted by Anonymous on 2006-12-18:
ZA-customer I think you are right and now that thay have your money they really don't care. Sorry about your problem
Posted by Let Me Talk to Your Manager on 2006-12-18:
Skype has less expensive rates to call South Africa if you need to.
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