Just Service Informative - Terrible experience - Repair
CHICAGO, ILLINOIS -- This was one of the worst experiences I've ever had with a business.
I had a relatively simple hardware problem with my laptop. They were rude to me on the phone, and even ruder in person.
After they had my computer for 2 weeks and gave me no information after many inquiries, they told me it couldn't be fixed. They asked if I wanted them to recover my files and I said yes. They charged me $65 to recover about 10 file. There were thousands on my computer. When I called about this, they were rude, and didn't offer to help.
They are incompetent rude people. Not only will I never go back, but I think this place should be shut down.